Welcome to D and D Farms CSA Program.

If you have any questions about our Service Policies or D and D Farms CSA Program you can email us using the contact us form or call us at 772-240-8138

Terms and Agreements:

In basic terms, our CSA consists of a community of individuals who pledge support our farms operation and sharing the risks and benefits of food production. Typically, members of the CSA pledge in advance to cover the anticipated costs of the farm operation for the season, this is a set price based on the size box that you wish to receive. In return, you will receive shares in the farm's harvest throughout the growing season, as well as satisfaction gained from reconnecting to the land and participating directly in food production. Members also share in the risks of farming, including poor harvests due to unfavorable weather or pests. By direct sales to community members, who have provided the farmer with working capital in advance, growers receive better prices for their crops, gain some financial security, and are relieved of much of the burden of marketing.

CSA is sometimes known as "subscription farming," and the two terms have been used on occasion to convey the same basic principles. In other cases, however, use of the latter term is intended to convey philosophic and practical differences in a given farm operation. Subscription farming (or marketing) arrangements tend to emphasize the economic benefits, for the farmer as well as consumer, of a guaranteed, direct market for farm products, rather than the concept of community-building that is the basis of a true CSA. Growers typically contract directly with customers, who may be called "members," and who have agreed in advance to buy a minimum amount of produce at a fixed price, but who have little or no investment in the farm itself.

By signing up and paying for your season’s subscription ahead of time, you enable the farm to prep the land, plant, raise and care for all of the crops and the harvest of them in due course during the season.

By paying a head of time you will also secure your share of the product of the farm for the year, you will also secure your share of the produce of the farm at the current market rate, and will not be effected by market price fluctuations during the season.

The following are the terms and conditions of the D and D Farms CSA Program. By signing up you are acknowledging the fact that you have read and agree to the following terms:

1. That by signing up and paying ahead of time I will get my subscription at the current advertised price with no increase during the season with the exception of adding on additional items at your request and only for the additional items.

2. I understand that my weekly deliveries will be delivered to me at the requested address on time weekly, unless I am out of town or unavailable for a period of time, in which case I am to notify D and D Farms a minimum of 2 business days ahead of time for my service to be suspended. This can be done by phone or email at any of the contact points on the web site or this agreement.

3. I understand that as a member I also share in the risks of farming, including poor harvests due to unfavorable weather or pests, or the total loss of all crops due to a natural disaster such as flood, drought, tropical storm or hurricane.

4. I understand that once I sign up and pay my deposit that I am secured my place in the CSA for the year. If I fail to pay the full amount on time or decide not to participate, I will no longer be eligible for the CSA in the future.

Signing Up

We are a subscription produce delivery service. You sign up for a delivery of produce, of which we select the initial contents based on harvest and availability.

You will receive a phone call and a welcome e-mail within two business days of submitting your online sign up form and $100.00 deposit, where we will inform you if your application has been accepted.

D and D Farms will not be held responsible for miscommunications due to our e-mails going to your spam folder. Notify us immediately if you do not receive a welcome e-mail in conjunction with your welcome phone call.

Account Information

Please advise us immediately of any contact information change. It is your responsibility to cancel your account or change your delivery address with us if you move. If you do not notify D and D Farms of your relocation, you will be held accountable for boxes delivered to your prior address.

All our customer information is kept strictly confidential. We do not release any information to anyone regarding our customers. We do not sell or make our email addresses or mailing list available to any other parties or companies. The web site is a secure site where your information will be safe and secure.

Payment/Billing

All new customers are required to have a valid credit card on file. You may choose to pay via credit card payment on line or by check in the mail. We accept Visa and Master Card credit/debit cards. As there are only 200 subscriptions available, they will be handled on a first come first serve basis.

Payments are as follows:

All applicants are required to pay a $100.00 deposit at time of application. Those applicants that do, they will secure a subscription for the year, provided they are still available, and that they pay prior to the service starting. If all subscriptions are filled you will be notified and your deposit will be returned to you. Your name will go on a list of preferential customers and will have first priority should a subscription open up. For those accepted your deposit is credited towards your full payment for the season.

Those that do not pay the $100.00 deposit at the time of your application and do not have it paid by October 1st, will go on a waiting list should any opening become available after the preferential customers list.

As our prepping and planting starts in in October for a late November early December harvest, all deposits are non-refundable after November 15th. If you do decide to opt out before the season starts, (predicted season starts in December) you will still receive an amount of produce equivalent to your deposit once the season starts. Due to a late start this season our Season will go from approximately December to May 15th 2010.

There are two payment options for you to sign up, and they are as follows:

1. You may pay for the entire season in full prior to the beginning of the picking season November 30th 2009). For those customers that do there are special incentives available only to you and are listed below under “New Customer Incentives” .
2. You may pay by the month with your monthly payment due by the first delivery of the month for this option you must have your first month paid by the time Delivery starts which is predicted to be early December 2009. Any customer choosing this option must understand that if they must make their Down payment by the 15th of November. The earlier you sign up the more likely you are to get a spot in the CSA as remember there are only 200 shares available. Your first month will be delivered to you based on on your deposit, however their subscription will be considered void and their subscription assigned to the next customer on the waiting list. They will not be eligible for the program any further.

In both cases a $100.00 deposit is required at sign up this will be count towards your full payment for the season. .

Prices: There are there are two sizes of box, a ½ bushel and a bushel and 1/9th. A half bushel contains about 18 – 22 pounds of produce on average and will contain from 6 to 8 items every week. The second size is a bushel and 1/9th (this is about the size of a box of apples) and contains about 30 or so pounds of produce on average, this will have from 8 - 15 items.

½ bushel: Delivered to your home or office is $27.00 a box per week for 18 weeks for a total of $486.00 for the season. For those that choose to do it by the month it is you need to make your $100.00 deposit, and will cover your last 4 weeks of CSA provided you are current on your monthly payments. This is for 18 weeks.If you would prefer to pick it up from our farm it is only $24.00 a week for 18 weeks for a total of $432.00 for the season. For those that pay by the week you can pay at the farm when you pick up your first box of the month. You will also be able to pick up your box whether large or small at any one of our green market stands. These are Fort Pierce Farmers Market on Saturday from 7:00 to noon, Abacoa Farmers market from 9:00 am to 1:00pm and Palm Beach Gardens Market on Sunday from 8:00 to 1:00pm.

If you know you will not be in town for a number of weeks during the season and have exact dates you can let us know at sign up time and your account will be adjusted accordingly.

The items in the box will vary from week to week depending on harvest. For a list of the selection by week, go to the CSA page of our web site. This page will be updated at the start of every week once our harvesting season starts.

Bushel and a 9th: Delivered to your home or office per week is $40.00 for 18 weeks for a total of $720.00 for the season. Again if you prefer to pay week to week, the weekly charge for the large box you may but again your deposit must be paid prior to the season starting. For those that would prefer to pick it up from our farm it is only $38.00 week for 18 weeks for a total of $684.00.

If you choose to be billed via automatic credit card payment, please note that your credit card will be debited in full for your monthly amount by the time your first . You will have this option on the sign up form on our site.

If you chose to pay month to month you can chose to have your payment billed to your credit card on a monthly basis on the 1st delivery of each month. If paying by check your payment will be due with the first delivery of each month. D and D Farm CSA Program is not responsible for overdraft fees that may result from automatic debit card payments.

If you choose to cancel your D and D Farms CSA Program your debit or credit card will be billed automatically for any outstanding balance.

Deliveries to D and D Farms CSA accounts with open balances that are greater than 60 days will be temporarily suspended until the balance is paid in full.

D and D Farms accounts with open balances that are greater than 90 days will be sent to collections.

New Customer Incentive

For those customers who sign up and pay for the entire season will receive a free box of the size they have signed up for. As well as 5 weeks of a free cut flower CSA. This is farm grown fresh picked flowers delivered to your house or office at the same time your box is delivered.

If you refer a friend or another to the Program who signs up and pays, you will get a 5% commission added to your account to use for additional items that season or towards your next seasons subscription. Be sure that the person you refer includes your name in the field provided when they sign up online, or gives your name to us if they sign up by phone or in person.

Delivery

While box contents are pre-set in accordance with the season and availability, we do accommodate permanent and temporary preferences. If you have allergies or aversions, we will be happy to omit the given vegetable or fruit.

We deliver all legal holidays (with the exception of the week following December 25th). If you will be out of town, or you receive deliveries to your place of business and it’s scheduled to be closed on a holiday, it is customer responsibility to advise the office in plenty of time, otherwise the delivery will be made.

Customization and Scheduling Requests

You must give us 48 hours notice to make changes to your box contents or to cancel a delivery. We will make every effort to accommodate your needs, however, we cannot be held responsible for changes made within 48 hours of your delivery date and you may be charged for the delivery.

Produce is picked and boxes are packed at the farm the day prior to your delivery. Thus, all requests must be received, via e-mail or phone, by 10:00 AM, two business days prior to delivery.

New Customer Incentive

For those customers who sign up and pay for the entire season will receive a free box of the size they have signed up for as well as the added savings per the above.

If you refer a friend or another to the Program who signs up and pays, you will get a 5% commission added to your account to use for additional items that season or towards your next seasons subscription. Be sure that the person you refer includes your name in the field provided when they sign up online, or gives your name to us if they sign up by phone or in person.

Customer Satisfaction

If you're not completely satisfied with your produce, or find a produce item missing from your order, we will gladly make it up to you in your next delivery.

If you're dissatisfied with any aspect of our service, please call us immediately and let us know. Quality produce and outstanding customer relations are of utmost importance to us. Likewise, we’d love to hear your positive feedback!